Retroid says it will accept limited Pocket Mini returns due to screen scaling issue

After months of Retroid Pocket Mini consumers reporting points with the looks of video games when utilizing shaders, Retroid has opened a brand new return window for folks in search of a refund. However there are limitations. Per a screenshot shared by , the China-based firm mentioned in a Discord message that the return window can be open solely from March 8 to March 14, solely 200 abroad returns can be accepted and prospects must pay for delivery. As comfort, the corporate is providing all house owners “a $10 stackable coupon for the upcoming Retroid Flip2 and Retroid Traditional.”

Retroid Pocket Mini house owners have been making an attempt to of since shortly after the gadget’s launch final fall. As explains, “The shader subject is generally solely noticeable when particular CRT shaders are utilized to older video games. Customers can anticipate to see misplaced scanlines, uneven pixels, or a barely distorted picture” in such instances. After a lot backwards and forwards, the corporate just lately mentioned the problem can’t be fastened, linking it to the display driver, Discord screenshots shared by RetroHandhelds present.

Previous to the most recent replace from Retroid, some consumers mentioned their return requests have been denied. Within the Discord message this weekend, the corporate mentioned, “Please observe that it is a giant and dear endeavor for our workforce, and we anticipate numerous return requests exterior of screen-related points.” Additional down, it added, “For customers who don’t closely depend on CRT shaders or pixel grid results, we encourage you to order this chance for many who genuinely want it.”

This text initially appeared on Engadget at https://www.engadget.com/gaming/retroid-says-it-will-accept-limited-pocket-mini-returns-due-to-screen-scaling-issue-183143391.html?src=rss

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